MAKE AN ORDER
We do require all the orders to be paid T/T in advance. Personal/Business checks are accepted only in North America. For some circumstances, we do accept PayPal. Pay attention that Mingxing is not responsible for bank or PayPal fees nor international trade fees including but not limited to: Duty, Tax, Brokerage.
SHIPPING AND DELIVERY
The general lead time for customized order is 15 business days. We make sure you receive your order as soon as possible. You can choose any shipping way you like, but we do recommend UPS or FedEx Global Express. To prevent fraud, we require a signature for all the shipments at our discretion. Tracking number will be sent via email once your order has shipped.
RETURN AND EXCHANGE
Only defective product may be returned within 30 days after delivery for either refund or exchange. All the returned goods should be returned in their original packaging with a note explaining the reason for return. Please contact us before returning.
We pride ourselves on providing 10/7 customer support and guarantee you’ll love working with us. Chat with our online representative or reach us at email@example.com for after-sales service. You may also call our English helpline 1(415)216-9597. Calls will be answered within 48 hours during business hours.